Effective Date: July 27, 2026

At AAQUA HOME, operated by Winners Marketing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.aaquahome.com.

1. Information We Collect
a) Personal Identifiable Information: Name, Phone Number, Email Address (winnersmkt@gmail.com for contact), Billing Address, Shipping Address, GSTIN if provided.
b) Technical Data: IP address, browser type, device information, cookies, pages visited, time spent.
c) Transaction Data: Order history, payment method (we do not store card details), product preferences for Domestic, Commercial, Industrial RO Systems.
d) Inquiry Data: Information submitted via Contact Form – requirement type (Domestic 8L-20L, Commercial 50-1000 LPH, Industrial 500-10000 LPH, Genuine Spares).

2. How We Use Your Information

• To process orders and deliver RO systems and spares.
• To provide installation, AMC, filter replacement services.
• To communicate order updates, service reminders (filter change every 6-12 months).
• To improve our website, products and customer support.
• To send promotional offers (only if opted in). You can opt-out anytime by emailing winnersmkt@gmail.com.
• To comply with legal obligations.

3. Cookies
We use cookies to enhance user experience, analyze traffic and remember preferences. You can disable cookies in browser settings, but some site features may not function.

4. Data Sharing
We do NOT sell your data. We may share data with:

• Courier partners (DTDC, BlueDart) for shipping.
• Payment gateways (Razorpay, UPI) for secure payment processing.
• Service technicians for installation/service in Mumbai, Maharashtra and Pan India.
• Legal authorities if required by law.

5. Data Security
We implement SSL encryption, secure servers, limited access controls. However, no internet transmission is 100% secure. We strive to protect your data with industry standards.

6. Data Retention
We retain order and service data for 5 years for warranty and AMC purposes. Inquiry data retained for 2 years.

7. Your Rights
Under Indian IT Act and DPDP Act 2023, you have right to access, correct, delete your data. Contact us at winnersmkt@gmail.com to exercise rights. Response within 30 days.

8. Children’s Privacy
Our products are not targeted to children under 13. We do not knowingly collect data from children.

9. Changes
We may update this policy. Updated version will be posted with new effective date.

10. Contact Us
AAQUA HOME, Mumbai, Maharashtra, India. Email: winnersmkt@gmail.com. Phone: +91-95665 56959